Best Baby Stuff Online accepts Visa, Mastercard and Discover Card.

Best Baby Stuff Online currently ships only to locations within the 48 contiguous United States.

Best Baby Stuff Online absolutely respects your right to privacy.

Information we collect when you fill out an online form, such as the order form, is used only for the purpose of fulfilling your order, sending you email confirmation of your order and sending you email about the shipping status of your order.

Your email address will only be used to send you information or promotions if you have opted to join our mailing list.

If you have joined our mailing list, and you no longer wisht to receive e-mail from us please let us know by sending us e-mail to the address below. We will remove you from our mailing list.

Your information will never be used for any other purpose.

Best Baby Stuff Online will never sell or in any other way disclose your information to a third party not directly involved in fulfilling or shipping your order.

Best Baby Stuff Online does not save or store your credit card information.

We are proud to join over 212,000 merchants who use Authorize.Net to securely and reliably submit credit card payment transactions to the credit card processing networks.

This web site uses industry standard Secure Socket Layer (SSL ) technology and 256 bit encryption.
When you place an order, your information is securely encrypted before it is transmitted.
On our Order page, please note the https:// in the URL address and the "unbroken key" or "closed lock" in your browser which denotes a secure web page.

BestBabyStuffOnline.com is owned by Blue Ladybug, LLC.

Our postal address is PO Box 46, Limerick, Maine 04048

We can be reached via e-mail at:

Our Web server gathers no information regarding the domain or e-mail address when you visit out site.

With respect to cookies: We use cookies to record session information needed to make the shopping cart functional. For example, a cookie holds the information regarding items you have added to your shopping cart.

This allows you to view the items in your cart at any time or to go to the checkout page and have the items listed there.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Upon request we will provide you with access to your information (e.g., dates on which you made purchases, amounts and types of purchases) that we maintain and contact information (e.g., name, address, phone number) that we maintain .

You may easily correct any inaccuracies in your contact information by sending us an email to the address above.

If at any time you feel that this site is not following its stated information policy, or you have a question, you may contact us at the above address.

For more information about shopping safely online, please visit the
Federal Trade Commission's Online Shopping web site

As stated above, Best Baby Stuff Online Will never sell or disclose your email address to any third party.
If you are interested in more information about stopping unsolicited email (also known as SPAM), please visit the Federal Trade Commission's SPAM Web site for some great tips.

Shipping & Handling

Most orders ship within 3 to 5 business days.

Packages typically take 5-10 business days to arrive at your shipping destination.

If your order is delayed, we will notify you via email as quickly as possible.

Most orders are sent via UPS and the email we will send you when your product ships will include the package tracking number.
We may also use Federal Express, at no additional cost to you, and you will receive a FedEx tracking number.
You may use your tracking number to get the expected delivery date of your order directly from UPS or FedEx.
If your package is not received in accordance with the expected delivery date provided by the shipper, please contact customer service within 5 business days, and we will file a claim for you with the shipper.
If you do not notify customer service within 5 days after the shippers expected delivery date, provide an invalid email address, or provide an incorrect address, the package and all associated shipping charges are your responsibility.

Do you need to change or cancel your order?

Simply contact us within 24 hours of placing your order, and we'll update or cancel your order for free.

To contact us, please email us at the address above or use the Contact Us form.
If you are unable to change or cancel your order within 24 hours of placing the order, your purchased items will be sent to you.
You may return the order within 30 days of purchase for a refund. Please see the Return Policy below for more information.

Free Shipping Promotion: Best Baby Stuff Online will pay the shipping charges for your order.
These charges are non-refundable. Please see the Return Policy below for more information.

Return Policy

If you are not 100% satisfied with your purchase, please contact us within 14 days of receiving your order.

Returned merchandise must be shipped back to Best Baby Stuff Online within 30 days of the original customer delivery date.

To contact us, please email us at the address above or use the Contact Us form.

Only items that are in their original packaging and in new condition with a "Return Authorization Number" will be accepted for return.
You will be responsible for shipping costs for returned items, unless items are damaged or defective.
Items returned after 30 days of delivery date will not be accepted.

When you contact us, we will issue you a "Return Authorization Number" if the product meets the "Return Guidelines" listed here:

-All returns must be new, unused and contain all of the original packaging, instructions and accessories.
-New and unused means original, never used and in saleable condition.
-DVDs and CDs can only be returned if unopened. Defective DVDs and CDs that have been opened will be exchanged for the same title.

Best Baby Stuff Online is committed to keeping our prices low.
For this reason, upon receipt of a valid return the purchaser will be refunded the cost of the item, LESS SHIPPING COSTS. Shipping Costs are the costs we paid to ship the merchandise to you originally under our "Free Shipping" promotion.

The customer is responsible for all return shipping charges.

Incorrect shipping addresses that have already been shipped are subject to a change of address fee and a possible additional shipping fee.

Orders Refused On Delivery

For orders refused on delivery, when we receive the return, we will refund the amount of the orderLESS SHIPPING COSTS to the credit card.

For orders refused on delivery, the shipping costs are what we paid to ship the order to you plus the cost we paid to ship the order back to us when it was refused on delivery.

Please note: Refusal of delivery shipping charges will not apply to orders damaged in shipping.

If an order is reshipped, the customer will be responsible for a 2nd shipping charge.

How to Return Merchandise

Please contact Customer Service by email at the address above to request a Return Authorization Number.

We will need the following information:

The Order ID

The Product Name

The Reason you are returning the product

We will respond as quickly as possible with your Return Authorization Number and return shipping information.

We cannot be held responsible for returns that are lost or delayed during shipping, and we can only credit you for items received.

Please allow up to 2 billing cycles for the refund credit to appear on your credit card statement.
Normally, the credit will appear on the next billing cycle.

If you have any questions about our Return Policy, please email us at the address above or use the Contact Us form.

We are happy to assist our customers and value your business

For all returns, please keep your shipping receipt in case the return is lost during shipping.

Damaged or Defective Items

Rarely and unfortunately, an order may be damaged during shipping.

If you receive items that are damaged or defective, we will ship a replacement to you for free.

Please contact us by email at the address above or use the Contact Us form.

Please include your Order ID and Product Name of the item.

Incorrect Product Shipped or Missing Items

If you receive wrong items or are missing items, we will replace the items at no cost to you.

Please contact us by email at the address above or use the Contact Us form.

Please include your Order ID and the Product Name of the item

Warranty Information

Warranty on products are covered by the manufacturer.
Please contact us at admin@bestbabystuffonline.com or use the Contact Us form if you have any questions, are unable to locate the warranty information on a product you purchased, or you believe a product to be defective.
We must be notified of all defects within 30 days of the receipt of product, or you must go directly through the manufacturer.

Please review our Terms of Use which also governs your visit to BestBabyStuffOnline.com.

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